New World of Work Communication on the Job Certificate of Completion
Twenty-first century workers need to be tolerant of inevitable changes in the work environment and adapt accordingly. Improve your Communication on the Job by becoming familiar with electronic communications tools used in the business world; developing a professional vocabulary, accurate spelling and good grammar; learning the implications of non-verbal communication; using social media appropriate for the workplace; and learning to evaluate the effectiveness of communication by listening attentively, asking questions, and repeating back to verify the message.
Learning Outcomes
Upon satisfactory completion of this program students will be able to:
- Demonstrate professional communication with appropriate content, correct spelling and grammar, and appropriate word choice.
- Demonstrate competence with a variety of electronic communication tools including e-mail, PowerPoint, and LinkedIn.
- Understand the implications of non-verbal communication.
- Using critical thinking skills, evaluate the effectiveness of both written and oral communication through listening attentively and asking questions or repeating back to verify the message.
