New World of Work Communication on the Job Certificate of Completion

Twenty-first century workers need to be tolerant of inevitable changes in the work environment and adapt accordingly.  Improve your Communication on the Job by becoming familiar with electronic communications tools used in the business world; developing a professional vocabulary, accurate spelling and good grammar; learning the implications of non-verbal communication; using social media appropriate for the workplace; and learning to evaluate the effectiveness of communication by listening attentively, asking questions, and repeating back to verify the message.  

Course Code Title Units
EMP 313ANew World of Work Skills: Communication Etiquette0
EMP 313BNew World of Work Skills: Communication Effectiveness0