BIW II: Office Support and Technologies Certificate of Achievement

The Business Information Worker BIW II: Office Support & Technologies Certificate of Achievement is the second of a set of stackable certificates that prepares students for entering and advancement in administrative support positions throughout a variety of fields and businesses. After successful completion of the BIW II Office Support & Technologies Certificate of Achievement, students will achieve enough skills in collaboration software and procedures, which may increase their value and promotability. This certificate is the second in a progression of office professional certificates that build upon each other. Although, the courses can be completed out of order, the certificates are meant to progress accordingly as to be a solid base to strengthen your skills toolbox as you move through levels.

Learning Programs

Upon satisfactory completion of this program students will be able to:

  1. Navigate a variety of modern-day office technology.
  2. Be able to analyze current office support performance and be able to demonstrate the ability to make educated office support decisions to achieve desirable outcomes.

Program Requirements 

Course Code Title Units
Required Courses
AIS 013Office Workplace Employment Preparation3
AIS 023Digital Security & Cloud Storage for Office Professionals2
AIS 072Spreadsheet Software3
CIS 010Computer Literacy4
Elective Courses
Select 3 units from the following:
BUHM 031Customer Service Management3
BUMA 032Human Relations in the Workplace3
BUMA 094Business Communications3
CERTIFICATE TOTAL15